Executive Manager 360 Degree Feedback Survey Questions

For CEOs, MDs and those who have Executive or Board level responsibilities. The Executive Manager questionnaire is based directly on the National Occupational Standards for Management and Leadership. Whilst the questionnaire is comprehensive and covers the core attributes of working at this level, questions can be easily added, removed or updated to suit your specific needs / role expectations.

Strategic Thinking

Knows their external operating environment
Understands the dynamics of the market place
Accurately anticipates emerging trends
Looks at the bigger picture and thinks strategically
Works with the whole organisation in mind and not just their function
Ensures people have a clear sense of direction
Balances strategic vision against current operational needs
Engages others in the strategic plan
Builds collaborative relationships with similar organisations
Takes time to benchmark customer satisfaction against others in similar areas


Creates an inspiring longer term vision
Personal behaviour exemplifies the organisation's values
Actively promotes equality of opportunity
Motivates the organisation/ their functional area through a positive leadership style
Inspires people to be the best they can
Empowers others to take action and resolve issues
Is a source of strength in times of uncertainty
Provides people with appropriate levels of support
Addresses multiple demands without losing focus or energy
Takes personal accountability for making things happen


Tailors communication in terms of both message and delivery to the audience
Makes sure that there is a good two way flow of communication
Provides people with the information they need
Keeps people up to date with information

Leading Change

Prepares people to cope with continuous changes
Supports others through periods of change
Identifies and removes barriers to effective change
Enables change
Follows through on change initiatives


Establishes effective internal networks
Develops productive working relationships with others
Balances conflicting agendas
Establishes networks outside the organisation

Customer Focus

Understands the needs and expectations of their customers
Is highly committed to providing a solid and reliable service to their customers
Makes sure that the organisation/ their functional area is driven by customer needs

People Development

Learns from experience
Creates a working environment that encourages continuous learning
Works with others to identify their development needs
Supports the development of others
Supports others to take responsibility for their own development
Develops the team
Actively encourages the transfer of knowledge and sharing of best practice

Managing Performance

Agrees demanding, achievable delivery objectives with others
Measures performance of both team and individuals
Promotes a drive for quality across the organisation/ their functional area
Develops a fair and ethical working culture
Effectively deals with misconduct or unsatisfactory performance

Continuous Improvement

Fosters an environment that encourages creative thinking and innovation
Encourages others to propose new and imaginative ideas
Creates a culture of continuous improvement
Looks for ways to improve organisational/ functional processes
Turns abstract ideas into coherent plans
Converts new opportunities into reality
Promotes the use of suitable technology solutions

Decision Making

Good at finding ways of tackling situations they haven't seen before
Takes tough decisions in absence of complete data
Makes unpopular decisions when necessary
Makes sound decisions
Knows when to take a risk in decision making

Managing Risks

Creates a working environment that recognises and addresses potential risks
Implements sensible precautions to manage / remove risks
Takes calculated risks in order to achieve organisational gain